Question:
- Are tariffs automatically increased every year?
Answer:
- Yes, tariffs are increased automatically every year on.
- Increased are subject to NERSA approval.
- Dates for increases are set as follows:
- Eskom customers: 1st April
- Municipal customers: 1st July
Our team of Technical Support Specialists is standing by to assist from 08H00 to 22H00, 7 days a week, 365 days a year. Should you not find a solution in our Knowledge Base, you can make contact using of the following methods:
- Call us on 087 550 0870.
- Register to our Support Desk and create a ticket.
- Send an email to the support desk using our contact form.