Question:
- How is the tariff to apply to prepaid sub-meters decided?
Answer:
- The tariff applicable to a sub-meter is derived from the tariff applied on the bulk metered utility account. Our Utilities Department calculates the tariff apportionment based on the bulk metered utility account tariff.
Our team of Technical Support Specialists is standing by to assist from 08H00 to 22H00, 7 days a week, 365 days a year. Should you not find a solution in our Knowledge Base, you can make contact using of the following methods:
- Call us on 087 550 0870.
- Register to our Support Desk and create a ticket.
- Send an email to the support desk using our contact form.