Question:
- What does EC74 mean?
Answer:
- The meter is unable to decrypt the token.
Solution:
- Troubleshooting will need to be conducted on the meter and keypad to verify the issue at hand.
- You have to be at the meter to conduct the troubleshooting
Our team of Technical Support Specialists is standing by to assist from 08H00 to 22H00, 7 days a week, 365 days a year. Should you not find a solution in our Knowledge Base, you can make contact using of the following methods:
- Call us on 087 550 0870.
- Register to our Support Desk and create a ticket.
- Send an email to the support desk using our contact form.