Technical Support FAQ's

Folder for adding Technical Support FAQs articles

Error EC82 - Incorrect Token
Question: What does EC82 mean? Answer: The token entered is not compatible with the meter it was input to Solution: Generate the token using the c...
Tue, 6 Apr, 2021 at 8:08 PM
Error EC84 - Token already used
Question: What does EC84 mean? Answer: The token entered has previously been used on the meterĀ  Tokens are meter specific and one time use Solution...
Tue, 6 Apr, 2021 at 8:09 PM
Error EC30 - FLASH Error
Question: What does EC30 mean? Answer: The number of digits on the circular dials exceeds 999999 m3. The LCD cannot display a number greater than 999...
Tue, 6 Apr, 2021 at 8:02 PM
Error EC71 - Exceed Recharge Limitation
Question: What does EC71 mean? Answer: The maximum meter credit balance will be exceeded if the token is entered Example: A token generated for 10...
Tue, 6 Apr, 2021 at 8:02 PM
Error EC83 - Recharge Type Error (Not Water Recharge Token)
Question: What does EC83 mean? Answer: This is a water meter but the token being input is not for water. Solution: Generate a water type token for...
Tue, 6 Apr, 2021 at 8:04 PM
Error EC74 - Token not support
Question: What does EC74 mean? Answer: The meter is unable to decrypt the token. Solution: Troubleshooting will need to be conducted on the meter ...
Tue, 6 Apr, 2021 at 8:05 PM
Error EC42 - Valve operation failure
Question: What does EC42 mean? Answer: The internal valve of the water meter has failed to either open or close completely. Solution: Replace the ...
Tue, 6 Apr, 2021 at 8:29 PM
Liason Balance check
Question: How do I check the credit balance on a Liason Water meter? Answer: Press any button to power on the keypad Input 12 <Enter>. The cred...
Tue, 6 Apr, 2021 at 8:16 PM
USC Blank Management Device Screen
Question: Why is the display of my USC/Utility Systems meter blank? Answer: The internal batter of the water management device is dead. Solution: ...
Tue, 6 Apr, 2021 at 8:17 PM
USC Keypad Not Powering On
Question: Why is my USC/Utility Systems keypad not powering on? Answer: The internal battery of the keypad is dead. Solution: The battery is not f...
Tue, 6 Apr, 2021 at 8:18 PM