Question:

  • What does my meter and/or keypads warranty cover?

Answer:

  • The meter and/or keypad are covered by a 12-month manufacturer warranty.
  • This warranty covers the hardware only.
  • Should the hardware become faulty due to a manufacturing defect then a replacement for either the meter and/or keypad will take replaced at no cost.
  • Negligence or vandalism that has caused damage to the meter and/or keypad will void the manufacturers warranty.
  • Should a technician be needed to come out to site to replace the meter and/or keypad then a call-out fee will be applicable.