Question
How do I update my new banking details for payouts/debit orders?
Answer
1. You must notify us in writing prior to our cut-off date, which is the 22nd of each month.
2. If the notification comes after the cut-off date then it will be updated for the following month.
Solution
1. Page 2 of the attached registration form is required to be completed, signed and initialed.
2. A bank letter confirming your new bank details is also required.
3. These documents must be emailed to [email protected] with your Customer Branch Code in the subject line.