Question:
- When does a Meter swap occur?
Answer:
- Swapping of a meter is performed by a technician when the meter is determined to be faulty.
- If remaining credit can be identified on the meter being replaced then then the technician will arrange for this to be transferred to the new meter.
Our team of Technical Support Specialists is standing by to assist from 08H00 to 22H00, 7 days a week, 365 days a year. Should you not find a solution in our Knowledge Base, you can make contact using of the following methods:
- Call us on 087 550 0870.
- Register to our Support Desk and create a ticket.
- Send an email to the support desk using our contact form.