Question:
- Can I have my own private plumber/electrician to perform work on my prepaid meter?
Answer:
- Certified electricians and plumbers may install or perform connection maintenance on your meter.
- Working with designated connection points at meter installation or during maintenance is normal and does not void manufacturer warranty.
Our team of Technical Support Specialists is standing by to assist from 08H00 to 22H00, 7 days a week, 365 days a year. Should you not find a solution in our Knowledge Base, you can make contact using of the following methods:
- Call us on 087 550 0870.
- Register to our Support Desk and create a ticket.
- Send an email to the support desk using our contact form.