Question:
- I have meters I am not using and want to installed them elsewhere.
- Can this be done?
Answer:
- At a physical level the answer is yes.
- At a service level the answer is no.
- When moving meters between properties it is important to:
- Align the utility tariffs according to the tariffs of the new property.
- Change the address displayed on the system.
- Update owner details if needed for tax purposes.
- Change bank account for payments if needed.
Our team of Technical Support Specialists is standing by to assist from 08H00 to 22H00, 7 days a week, 365 days a year. Should you not find a solution in our Knowledge Base, you can make contact using of the following methods:
- Call us on 087 550 0870.
- Register to our Support Desk and create a ticket.
- Send an email to the support desk using our contact form.